Warranties & Returns

Haws Integrated Return Policy

All returns require an RMA (Return Merchandise Authorization).To begin the return process, contact customer service.

Here at Haws Integrated, we are frequently asked if there are any periodic maintenance tips that we can offer for installed products. All Emergency Equipment is required to be activated weekly by ANSI. Purging the standing water out of the lines reduces buildup of stagnate water and helps remove rust from pipes in galvanized units.

In addition, purging helps guarantee that the water supply has not been inadvertently turned off, that there are not any missing or broken parts and most importantly that the units are working properly. Eyewash maintenance is especially important. In most units there is a SP509 inline screen strainer between the eyewash valve and bowl that must be periodically cleaned. The strainer cap must be removed by a 3/8" hex wrench and the screen can then be accessed and cleaned. During the weekly testing it is also crucial to check pathways leading to the unit to make sure there are not any obstructions that would hinder the access and use of the unit.

If you are looking for a third party, independent company who can offer you emergency shower and eyewash services, repairs, commissioning, inspection and training, please visit Zevado.

EMERGENCY EQUIPMENT :: LIMITED WARRANTY

HAWS warrants that this specific product is guaranteed against defective material or poor workmanship for a period of one year from date of shipment. HAWS liability under this warranty shall be discharged by furnishing without charge F.O.B. HAWS Factory any goods, or part thereof, which shall appear to the Company upon inspection to be of defective material or not of first class workmanship, provided that claim is made in writing to Haws within a reasonable period after receipt of the product. Where claims for defects are made, the defective part or parts shall be delivered to the Company, prepaid, for inspection. HAWS will not be liable for the cost of repairs, alterations or replacements, or for any expense connected therewith made by the owner or his agents, except upon written authority from HAWS, Sparks, Nevada. HAWS will not be liable for any damages caused by defective materials or poor workmanship, except for replacements, as provided above. Buyer agrees that Haws has made no other warranties either expressed or implied in addition to those above stated, except that of title with respect to any of the products or equipment sold hereunder and that HAWS shall not be liable for general, special, or consequential damages claimed to arise under the contract of sale. The emergency equipment manufactured by HAWS is warranted to function if installation and maintenance instructions provided are adhered to. The units also must be used for the purpose for which they were intended. This product is intended to supplement first-aid treatment. Due to widely varying conditions, Haws cannot guarantee that the use of this emergency equipment will prevent serious injury or the aggravation of existing or prior injuries.

NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE AUTHORIZED, PROVIDED OR GIVEN BY HAWS.

STEAM WATER HEATER :: LIMITED WARRANTY

HAWS warrants that this specific product is guaranteed against defective material or poor workmanship for a period of one year from date of shipment. HAWS liability under this warranty shall be discharged by furnishing without charge F.O.B. HAWS Factory any goods, or part thereof, which shall appear to the Company upon inspection to be of defective material or not of first class workmanship, provided that claim is made in writing to Haws within a reasonable period after receipt of the product. Where claims for defects are made, the defective part or parts shall be delivered to the Company, prepaid, for inspection. HAWS will not be liable for the cost of repairs, alterations or replacements, or for any expense connected therewith made by the owner or his agents, except upon written authority from HAWS, Sparks, Nevada. HAWS will not be liable for any damages caused by defective materials or poor workmanship, except for replacements, as provided above. Buyer agrees that Haws has made no other warranties either expressed or implied in addition to those above stated, except that of title with respect to any of the products or equipment sold hereunder and that HAWS shall not be liable for general, special, or consequential damages claimed to arise under the contract of sale. The emergency equipment manufactured by HAWS is warranted to function if installation and maintenance instructions provided are adhered to. The units also must be used for the purpose for which they were intended. This product is intended to supplement first-aid treatment. Due to widely varying conditions, Haws cannot guarantee that the use of this emergency equipment will prevent serious injury or the aggravation of existing or prior injuries.

NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE AUTHORIZED, PROVIDED OR GIVEN BY HAWS.

THERMOSTATIC MIXING VALVE :: LIMITED WARRANTY

HAWS warrants that this specific product is guaranteed against defective material or poor workmanship for a period of three years from date of shipment. HAWS liability under this warranty shall be discharged by furnishing without charge F.O.B. HAWS Factory any goods, or part thereof, which shall appear to the Company upon inspection to be of defective material or not of first class workmanship, provided that claim is made in writing to Haws within a reasonable period after receipt of the product. Where claims for defects are made, the defective part or parts shall be delivered to the Company, prepaid, for inspection. HAWS will not be liable for the cost of repairs, alterations or replacements, or for any expense connected therewith made by the owner or his agents, except upon written authority from HAWS, Sparks, Nevada. HAWS will not be liable for any damages caused by defective materials or poor workmanship, except for replacements, as provided above. Buyer agrees that Haws has made no other warranties either expressed or implied in addition to those above stated, except that of title with respect to any of the products or equipment sold hereunder and that HAWS shall not be liable for general, special, or consequential damages claimed to arise under the contract of sale. The thermostatic mixing valve manufactured by HAWS is warranted to function if installation and maintenance instructions provided are adhered to. The units also must be used for the purpose for which they were intended. This product is intended to supplement first-aid treatment. Due to widely varying conditions, Haws cannot guarantee that the use of this emergency equipment will prevent serious injury or the aggravation of existing or prior injuries.

NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE AUTHORIZED, PROVIDED OR GIVEN BY HAWS.